1. Price Transparency:
– Customers acknowledge the displayed prices on the menu are for one tuktuk. Additional tuktuks will incur multiplied charges based on the quantity requested.

2. Booking Confirmation:
– Users are required to confirm the accurate number of people traveling to ensure the provision of an appropriate number of tuktuks.

3. Before Booking Check:
– Prior to confirming a booking, users are advised to thoroughly review the current price list available on the “Book a Tuk” website or app.

4. Extra Time Charges:
– Extra charges will be applied for any time exceeding the initially agreed upon duration. Users are advised to be mindful of the booking duration to avoid additional fees.

5. Conflict Resolution:
– In the event of any contradictions or disputes with the driver, users are encouraged to promptly contact “Book a Tuk” through the provided channels for resolution.

6. Waiting Time for Activities:
– Drivers will wait for a maximum of 2 hours at surf spots and beaches. Users are responsible for managing their time effectively to avoid additional waiting charges.

7. Exclusive Booking Responsibility:
– “Book a Tuk” holds responsibility for rides exclusively booked through the official website or app. Any bookings made through unauthorized platforms are not the responsibility of “Book a Tuk.”

8. Trustworthy Drivers:
– Our drivers are carefully selected for trustworthiness, urgency, and kindness. We strive to ensure a positive and reliable travel experience for our users.

9. Safety and Compliance:
– Users are expected to adhere to local laws, safety guidelines, and any specific instructions provided by the driver during the journey.

10. Cancellation Policy:
– Cancellations made within a specified time frame may incur charges. Refer to the cancellation policy on the website or app for details.

11. Feedback and Complaints:
– “Book a Tuk” welcomes user feedback and complaints. Users are encouraged to provide constructive feedback to improve our services.

12. Liability Limitation:
– “Book a Tuk” is not liable for any loss, damage, or injury resulting from the use of our services, except where legally required.

13. Data Privacy:
– User data is handled in accordance with our privacy policy. By using our services, users agree to the collection and processing of their data.

By booking a tuktuk through “Book a Tuk,” users acknowledge and agree to abide by these terms and conditions. “Book a Tuk” reserves the right to update these terms periodically.